SAP Knowledge Base Article - Preview

3780404 - Username update via OData user API fails for onboardees with error code 28 - onboarding

Symptom

Username update via API is failing to update with the error message: "Failed to add/update user [the id]: General Error with error code - -28. with the index 0"


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

externaluser, user api, odata v2, onboarding, username, update, error code -28, failed to add, update user, manage pending hires, isc event, iam, udf file, onboardee, user conversion, api error, onb, obx , KBA , LOD-SF-OBX-ATS , ATS Integration , Problem

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