3780893 - Positive pay file encoding defaults to UTF-16 instead of UTF-8 when Multi-Bank Connectivity is selected in payment method, SAP S/4HANA Cloud Public Edition

• In the Create Positive Pay Files (FCHX) app, the output file includes a UTF field defaulting to “16” (UTF-16) when Multi-Bank Connectivity is active.
• The bank expects “8” (UTF-8), causing the positive pay test files to be rejected.

• Product: SAP S/4HANA Cloud Public Edition
• Payment forms (Public Cloud)
• Create Positive Pay Files (FCHX)

1. Open the Create Positive Pay Files (FCHX) app.
2. Enter selection parameters (for example, Paying Company Code, House Bank, Currency) and select Checks not extracted.
3. Enable: Creation with Database Update, Create Payment Summary, SAP Multi-Bank Connectivity, and Keep Amount for Voided Checks.
4. Run the file generation and review the output; observe the UTF field defaults to “16” and the file is encoded in UTF-16.

• The Payment Method configuration sets Alternative Format Type to “90 SAP Multi-Bank Connectivity”, which changes the file encoding from UTF-8 to UTF-16.

1. Open Manage Your Solution > Configure Your Solution.
2. Navigate to Application Area: Finance > Sub Application Area: Accounts Payable.
3. Open SSCUI 101972 – Set Up Payment Methods per Country for Payment Transactions.
4. Locate the affected Payment Method and country combination.
5. Change Alternative Format Type from “90 SAP Multi-Bank Connectivity” to “No Alternative Format Type”, then save.
6. Open the Create Positive Pay Files (FCHX) app and run the positive pay file generation again.
7. Verify the output file is encoded in UTF-8 and that the UTF field aligns with bank expectations.

• refer to: Create Positive Pay Files (Help Portal)
• refer to: Positive Pay output file format (Community)

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