3780901 - Adaptive Sync Session Interval Cannot Be Adjusted in Groupware Settings

Symptom

The synchronization between SAP Cloud for Customer and the Groupware Add-In does not occur immediately or follows a longer interval than expected.

Environment

SAP Sales and Service Cloud Version 2

Product

SAP Sales Cloud Version 2 1.0

Keywords

groupware, ssi, adaptive sync session interval, adaptive interval, sync delay, server-side integration, force synchronization, outlook sync, groupware settings, interval cannot be configured, by design, instant sync, 30 minutes, 2 hours, sales cloud v2 , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , Bug Filed

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