3781034 - Null text showing beside the Benefit Contact Name on the Latest Overview Screen - Employee Central

When checking benefits information on the Latest Benefits Overview Screen, under Helpful Contacts, there is "(null)" text next to the Contact name. 

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SAP SuccessFactors Employee Central

Via the Employee's Latest Benefits Overview Screen access:

An Enrolled Benefit:

or any available benefits for enrollment:

The "Contact Type" field is not populated on the Benefit Contact record.  

Via Manage Data or Benefits Admin Overview, go to "Benefit Contact", and select one of the Contact Types from the dropdown. 

Notes:

• If the dropdown does not show any values, the picklist code needs to be corrected. Go to Picklist Center, select the Benefit Contact Type, click Edit, and change the code to "BenefitContactType" (with capital/ uppercase letter B)
  
• If you are not able to create a new Benefit Contact record because the "Contact ID" field is not populated or editable: Go to Configure Object Definition > Benefit Contact > Take Action > Make Correction > on the "externalCode" field, click on Details, and change the "Visibility" to Editable > Click Done > Save.
  

Benefit Contact, Null, Benefit Contact Type, Contact Type, Contact ID, No selection, no results were found, contact picklist, New benefit overview, Latest Benefits Overview Screen, Helpful Contacts, Help and Resources, INC28376027 , KBA , LOD-SF-EC-GBF , Global Benefits , Problem