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3781168 - SAP HANA system rename fails with "nameserver is still active. cannot open its persistence"

Symptom

  • The target HANA database host(MyTargetHanaHost) is a cloned system based on the source system(MySourceHanaHost).
  • hdblcm.log
    • 17:26:08.689 - INFO: Summary of critical errors
      17:26:08.586 - ERR :   Renaming of SAP HANA Database System failed.
      17:26:08.577 - ERR :     Rename System failed
      17:26:08.577 - ERR :       Error occurred while executing SAP HANA Database System rename (hdbrename)
      17:26:08.577 - INFO:         Renaming SAP HANA instance failed!
      17:26:08.577 - INFO:           Renaming master failed!
      17:26:08.577 - INFO:             Testing conversion of topology failed

  • hdbrename.log
    • 17:26:06.197 - INFO:   Checking -convertTopology result...
      17:26:06.233 - INFO:     Switching to user id 1005 and group id 79.
      17:26:06.233 - INFO:     Starting external program /hana/shared/HAN/HDB96/exe/hdbnsutil
      17:26:06.233 - INFO:       Command line is: /hana/shared/HAN/HDB96/exe/hdbnsutil -convertTopology --oldHost=MySourceHanaHost --newHost=MySourceHanaHost --test
      17:26:07.644 - INFO:       Output line 1: error: nameserver MySourceHanaHost:39601 is still active. cannot open its persistence
      17:26:07.644 - INFO:       Output line 2: failed.
      17:26:07.780 - INFO:       Program terminated with exit code 1
      17:26:07.780 - INFO:     Switching back to root user.
      17:26:07.780 - ERR :     /hana/shared/HAN/HDB96/exe/hdbnsutil call failed [rc = 1]

  • The HANA database on the target host has been already stopped.
    • hanadm@MyTargetHanaHost:/usr/sap/HAN/HDB96> HDB info
      USER          PID     PPID  %CPU        VSZ        RSS COMMAND
      hanadm       5330     5329   0.2       6996       5376 -sh
      hanadm       5390     5330   0.0       5688       3584  \_ /bin/sh /usr/sap/HAN/HDB96/HDB info
      hanadm       5422     5390   0.0       8140       3328      \_ ps fx -U hanadm -o user:8,pid:8,ppid:8,pcpu:5,vsz:10,rss:10,args
      hanadm       3832     3831   0.0       6996       5120 -sh


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Environment

  • SAP HANA, platform edition 2.0

Product

SAP HANA, platform edition 2.0

Keywords

hdblcm, hdbrename, convertTopology, nameserver is still active, cannot open its persistence, rename_system, topology , KBA , HAN-LM-PLT , SAP HANA Platform Lifecycle Management , Problem

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