SAP Knowledge Base Article - Public

3781342 - Employment Details (Termination changes) edited via pencil icon (edit button) do not synchronize to Job Information via business rule - SAP SuccessFactors Employee Central

Symptom

  • The data changes from Employment Info (Termination Details) are not getting synchronized to Job Information via Cross-Entity business rule.
  • The synchronization does not happen via Edit button (pencil icon), but does happen via All Actions button.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central
    • Employment/Termination Details

Reproducing the Issue

  1. Go to Employment Information > Termination Details and edit using the pencil (Edit) icon.
  2. Observe that changes do not synchronize to Job Information via the business rule.
  3. Perform the same changes using Take Action > Employment Details (History UI).
  4. Observe that changes synchronize to Job Information as expected.

Resolution

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

As a temporary workaround, disable "Enable the latest Editing and History UI for Employee Central HRIS entities on Full Profile" option in Configure Latest People Profile page or use 'All Actions' button.

See Also

Refer to SAP Guide: Cross-Entity Rules | Help Portal.

Keywords

INC31379085, cross-entity rule, employment details, termination details, job information, pencil edit, take action, business rule not executed, rule not initiated, centralized services, latest people profile, onSave rule, history ui, imports, apis, sync not updating, SF, EC, EMP, TER, RUL , KBA , LOD-SF-EC-TER , Termination Details , LOD-SF-EC , Employee Central , LOD-SF-EC-JOB-RUL , Job Info Business Rules , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EC-EMP , Employment Information (Employment Details) , Bug Filed

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions