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3781433 - Serbia Incoming eInvoices – edocument status is not updated after invoice is rejected in VIM

Symptom

When testing the Serbia incoming eInvoices scenario, an invoice rejected and marked as Obsolete in OpenText VIM does not have its status updated in the SAP Document and Reporting Compliance (DRC) / eDocument Cockpit. During analysis, the following error may be observed:

EDOCUMENT 081: Action INCOM_RESPONSE not defined for process RSINVIN. Check view EDOACTIONSTEPV.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP ERP
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition
  • SAP Document and Reporting Compliance, Cloud Edition
  • OpenText Vendor Invoice Management (VIM)

Product

SAP Document and Reporting Compliance, cloud edition all versions ; SAP ERP all versions ; SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA all versions

Keywords

EDOC cockpit, eDocument, Document Compliance Serbia, VIM 20.4 SP6, RSINVIN, INCOM_RESPONSE, EDOCUMENT 081, EDOACTIONSTEPV, /OPT/EDOC2_REG, /OTX/PS38_CL_DOCID_UPDATE, CL_EDOC_INCOM_RESPONSE, PROCESS_RESPONSE, invoice rejection, obsolete status, inbound process , KBA , CA-GTF-CSC-EDO-RS , Document Compliance Serbia , CA-GTF-CSC-EDO , Electronic Document Processing Framework , Problem

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