Symptom
"An application error has occurred" is displayed when editing SFTP connector properties
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Access System Configuration > CONNECTORS >
- Try to update the connector.ftp.password >
- Error is displayed
Cause
This scenario is being caused by a vault issue, and requires clearing the password value before updating to a new one.
Resolution
- Access Learning Admin > System Configuration > CONNECTORS >
- Try to erase the password currently configured in the connector.ftp.password >
- Click on "Apply Changes" >
- If you are able to do that successfully, then test updating it again, this time adding the desired value.
Keywords
connector, sftp, password, update, error, application, configuration, change , KBA , LOD-SF-LMS-CON , Connectors , Problem
Product
SAP SuccessFactors Learning 2605
SAP Knowledge Base Article - Public