SAP Knowledge Base Article - Preview

3781591 - Locale date format in prompts misinterpreted as another region - Joule

Symptom

The digital assistant does not recognize the user's locale date format in prompts and interprets the date using a different regional format. For example: user is from UK and enters a prompt with an UK effective date format, But Joule interprets its as US date format.


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Environment

Joule base.

Product

Joule all versions

Keywords

locale, date format, regional format, dd/mm/yyyy, mm/dd/yyyy, parsing, interpretation, multi-language, internationalization, i18n, effective date, conversational runtime, joule, language settings, regional settings , KBA , CA-JOULE-CR , Conversational Runtime , Problem

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