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SAP Knowledge Base Article - PreviewSymptom
- An error occurs when attempting to create a CPQ quote via Auto Flow.
- Error message: "Failed to create CPQ Quote: Outbound response mapping failed.. Contact your system administrator."
- Quote is not created and the Auto Flow fails when progressing an opportunity to the follow up quote.
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Environment
- SAP Sales Cloud Version 2
- SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
cpq, auto flow, outbound response mapping failed, jwt username claim, http 403, authentication, iflow, create follow-up quote, sales cloud integration, oauth, cpq api, quote creation failure, response mapping, integration error , KBA , CEC-CRM-DC , Data Connector for SAP Sales/Service Cloud , Problem
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