SAP Knowledge Base Article - Public

3782042 - Missing translations from custom dictionary after database copy

Symptom

A database copy was carried out on your tenant and since then translations are missing in your custom dictionary.

Environment

SAP CPQ

Cause

There can sometimes be a caching issue once database has been copied from one tenant to another.

Resolution

  • Go to the affected Custom Dictionary in the Setup menu and click on the Save button.
  • This will overwrite the cached data and as a result translations from custom dictionary should now work correctly.

Keywords

Custom, Dictionary, Cache, Caching, Data, Missing, Translations, Database, Copy , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed

Product

SAP CPQ 2026