SAP Knowledge Base Article - Public

3782102 - Email Services - [COE0021]Invalid property names: EmailSettings/allowEmailToNonBizXUsers - Onboarding

Symptom

When navigating to Admin Center > Email Services and selecting the Email Settings tab, the page fails to load and the following error is displayed:

Error:
[COE0021]Invalid property names: EmailSettings/allowEmailToNonBizXUsers. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata to ensure the cache is not corrupted.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Navigate to Admin Center > Email Services
  2. Select the Email Settings tab
  3. The following error message is observed:
    Error:
    [COE0021]Invalid property names: EmailSettings/allowEmailToNonBizXUsers. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata to ensure the cache is not corrupted.

Resolution

  1. Clear the MDF cache via Provisioning > MDF Cache Tool.
  2. Manually run the MDF Object Definition To DB SYNC job in Provisioning > Manage Scheduled Jobs.
  3. Refresh the metadata cache via Admin Center > OData API Metadata Refresh and Export.
  4. Update the Onboarding process flows in Admin Center > Update Process Flows for Onboarding and Offboarding.

See Also

3146917 - Failed due to - Invalid property names: abcde/vwxyz. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata - SAP for Me

Keywords

onboarding, email services, email settings, allowEmailToNonBizXUsers, [COE0021]Invalid property names: EmailSettings/allowEmailToNonBizXUsers. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata to ensure the cache is not corrupted. , KBA , LOD-SF-OBX-EML , Notifications , Problem

Product

SAP SuccessFactors Onboarding all versions