3782110 - "There Was an Application Error" When Submitting a Custom Onboarding Task with an Attachment

• An application error occurs when submitting a custom onboarding task that contains attachment fields.
• Networks logs: {
    "error": {
      "code": "BadRequest",
      "message": "Operation failed because of errors.",
      "numericSeverity": 4,
      "details": [
        {
          "numericSeverity": 4,
          "code": "EmployeeHrisGoDmsErrorIncompleteMetadata",
          "message": "To associate the attachment dummy(2).png with ID 15,337, please provide the value for field subjectUser."
        } 

SAP SuccessFactors Onboarding

1. Proxy as a user who can access the onboarding dashboard.
2. Open the onboarding dashboard.
3. Navigate to the affected custom onboarding task.
4. Upload a file to one or more attachment fields.
5. Submit the task.
6. Observe that an application error is displayed.

The custom attachment field was configured with an incorrect Entity ID in Attachment Field Configuration, and the externalCode field in the custom MDF object was not editable.

As a result, when an attachment was added and the custom onboarding task was submitted, the system was unable to correctly associate the attachment with the MDF record, resulting in the generic error: "There Was an Application Error."

Update the attachment and object configuration as follows:

1. Navigate to Manage Data > Attachment Field Configuration.
2. Locate the relevant attachment field configuration.
3. Change the Entity ID to externalCode.
4. Navigate to Configure Object Definitions.
5. Open the object definition
6. Select the externalCode field and open Details.
7. Change the Visibility from Not Visible to Editable.

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• Error occurs when saving MDF data with attachment: incomplete metadata for subjectUser
• Document Management Service: Document categories overview
• Attachment field configuration: document category behavior

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