SAP Knowledge Base Article - Preview

3782135 - Token Request Fails when Client Key or Client Secret Contains Special Characters | SAP CDP Event (OAuth2 Client Credentials Flow)

Symptom

When using the OAuth2 Client Credentials authentication details provided in the SAP Customer Data Platform (CDP) Event Listener screen for an Event, the token request fails if the Client Key (Client ID) or Client Secret contains special characters such as +, / and others.


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Environment

SAP Customer Data Platform

Product

SAP Customer Data Platform all versions

Keywords

SAP CDP, CDP Event Listener, Listener, Webhook, OAuth2, OAuth 2.0, Client Credentials, Client Credentials Flow, Client Key, Client Secret, User Key, Special Characters, URL Encoding, Percent Encoding, Plus Sign, Token Request, Token URL , KBA , CEC-CDP , SAP Customer Data Platform , Problem

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