Symptom
- Production environment behaves inconsistently with several onboarding form issues that cannot be reproduced in UAT.
- Form fields are shown as incomplete/required even though values are entered, preventing submission.
- Some form fields are not saved even when using autosave/quick save.
- Scripts show as running in logs and debugger but their effects are not applied (for example, a disabled button is not enabled).
- The submit button may remain disabled inconsistently.
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Environment
- SAP Sales Performance Management
- Onboarding
Product
SAP Incentive Management all versions
Keywords
onboarding, autosave form, request information action, required fields flagged, fields not saved, submit button disabled, scripts run no effect, inconsistent production behavior, form validation, quick save, debugger shows running, logs show running, uat comparison, workflow action settings, advanced settings , KBA , CEC-SAL-ONB , Onboarding , CEC-SAL-WFL , Advanced Workflow , Problem
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