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SAP Knowledge Base Article - PreviewSymptom
After a candidate is hired in SmartRecruiters, the candidate does not appear in the SAP SuccessFactors Onboarding dashboard and the onboarding process is not initiated. The SmartRecruiters integration microservice returns the following error from the Onboarding API:
Error: The value of eventReason is invalid. Kindly enter a valid value to proceed.
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Environment
- SAP SuccessFactors Onboarding
- SAP SuccessFactors Smart Recruiters
Product
Keywords
SmartRecruiters, Onboarding, eventReason, event reason, HIRNEW, invalid event reason, candidate not appearing, Onboarding dashboard, SR integration, LOD-SF-OBX-SR, Integration Center, Employee Central, hire, onboarding initiation, ONB API, HIRENEW, field mapping, SmartRecruiters to SuccessFactors, hire not triggered, OBX,obx , KBA , LOD-SF-OBX-SR , Integration with SmartRecruiters , Problem
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