3782192 - Preload Pages enabled in story, but data still loads on navigation in SAP Analytic Cloud (SAC)

Preload Pages enabled in story, but data still loads on navigation in SAC

SAP Analytics Cloud

1. Log in to SAC
2. Open an existing story in edit mode.
3. In Data Refresh > Loading Optimization Settings, enable Preload Pages.
4. Save the story and switch to view mode.
5. Wait approximately for few minutes to allow time for background preloading.
6. Navigate to different pages

Notice : The content still loads on navigation instead of being preloaded.

• This behavior is working as designed.
• The Preload Pages feature in SAP Analytics Cloud preloads only the structure of adjacent pages (next/previous). The underlying data queries are intentionally not fired in the background and are executed only when the user actually navigates to that specific page.
  Therefore, while the page structure/layout is prepared in advance, the data retrieval for widgets (tables, charts, etc.) occurs at the moment of navigation, which is the expected product behavior.

If faster data availability on page navigation is required, consider the following:

1. Optimize the underlying models and queries to reduce data fetch time.
2. Review and apply best practices under Loading Optimization Settings (e.g., Viewport Loading, Background Loading).
3. Reduce the number of widgets/complexity per page where possible.

• Ability to enable Preload Pages for Full Viewer mode, Embed mode and Present mode in optimized story since SAP Analytics Cloud 2025 QRC2 update
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• KBA 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
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