Symptom
- Material description is maintained in German.
- Delivery form is displayed in German, but the material description appears in English.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Maintain a material description in multiple languages, including German.
- Create a sales order and then an outbound deliver.
- Set the delivery form language in German.
- Observe that the material description on the form remains in English while the form language is German.
Cause
- The system determines the material description language from the sold-to party’s language in customer data when the sales order is created.
- The material description is copied from the sales order item to the delivery item; changing the delivery output language does not change the material description text.
Resolution
- Verify the language maintained in the sold-to party customer data.
- Set the desired language (for example, German) in the sold-to party before creating the sales order.
- Create a new sales order so the system fetches the material description in the desired language.
- Create the outbound delivery from this sales order; the material description will be copied accordingly.
- Note: Changing only the delivery output/print language will not change the material description text.
See Also
Keywords
material description, language mismatch, sold-to party language, customer language, delivery output, delivery form, outbound delivery, sales order text, text copy, output language, language determination, s/4hana cloud, output management, delivery document , KBA , LE-SHP-DL-2CL , Delivery Processing (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public