SAP Knowledge Base Article - Public

3782288 - material description language is inconsistent with the form language setting

Symptom

  • Material description is maintained in German.
  • Delivery form is displayed in German, but the material description appears in English.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Maintain a material description in multiple languages, including German.
  2. Create a sales order and then an outbound deliver.
  3. Set the delivery form language in German.
  4. Observe that the material description on the form remains in English while the form language is German.

Cause

  • The system determines the material description language from the sold-to party’s language in customer data when the sales order is created.
  • The material description is copied from the sales order item to the delivery item; changing the delivery output language does not change the material description text.

Resolution

  1. Verify the language maintained in the sold-to party customer data.
  2. Set the desired language (for example, German) in the sold-to party before creating the sales order.
  3. Create a new sales order so the system fetches the material description in the desired language.
  4. Create the outbound delivery from this sales order; the material description will be copied accordingly.
  5. Note: Changing only the delivery output/print language will not change the material description text.

See Also

Keywords

material description, language mismatch, sold-to party language, customer language, delivery output, delivery form, outbound delivery, sales order text, text copy, output language, language determination, s/4hana cloud, output management, delivery document , KBA , LE-SHP-DL-2CL , Delivery Processing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions