3782336 - API Metrics Dashboard is not Visible on SAP Sales Cloud and SAP Service Cloud Version 2

You have already created a case requesting to enable the API Metrics Dashboard (as per the API Metrics - SAP Help Portal) but this is not visible for any User.

• SAP Sales Cloud Version 2
• SAP Service Cloud Version 2

This happens because once the request for the API Metrics dashboard is completed you will also have to add the Business Service "productMetricsService" to a Role related to the User.

Please update the relevant role (i.e.: ADMIN") and add the Business Service "productMetricsService" to the role and you will be able to see it following the below path:

1. Click in System Settings
2. Search for API
3. Open API Metrics 

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