SAP Knowledge Base Article - Public

3782339 - In Latest People Profile, Address Fields are always required in Emergency Contact Information

Symptom

After enabling the Latest People Profile (PPX), the Emergency Contact Information UI displays Address fields as mandatory.

Environment

  • SAP SuccessFactors Employee Profile - Latest People Profile
  • SAP SuccessFactors Employee Central - Personal Information

Reproducing the Issue

  1. Navigate to Full profile for an employee
  2. Open Personal Data > Go to Emergency Contact Information
  3. Click edit and add details.
  4. Observe that the Home Address section appear as mandatory.

Resolution

  • This is currently a limitation in the Latest People Profile. 
  • This is planned to be enhancned in 1H 2027 release
  • Please refer to this Enhancement reference and contact your CSM/CEE to track the progress - ECT-275447

Workaround

  • Temporarily disable the option "Enable the latest Editing and History UI for Employee Central HRIS entities on Full Profile (Except Compensation Information)" in Configure Latest People Profile.

Keywords

latest people profile, lpp, ppx, address, mandatory, optional configuration, manage business configuration, bcui, people profile edit, ui behavior, employee central, field required, edit details, expected behavior, emergency contact, address, ECT-275447 , KBA , LOD-SF-EC-PER-ECO , Emergency Contact Details , LOD-SF-EC , Employee Central , LOD-SF-EP , People Profile , LOD-SF-EP-FPP , People Profile - Full Profile , Product Enhancement

Product

SAP SuccessFactors Employee Central 2605