SAP Knowledge Base Article - Preview

3782512 - Fiori Bank Statement Monitor (F6388): no Bell notification after pressing 'Update Results' (Refresh) button

Symptom

F6388 Bank Statement Monitor - Bell Notification not coming after clicking on Update Results (previously Refresh) icon; popup "A refresh is in progress. See bell notifications for results." appears but no Bell notification is created.


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Environment

  • Financial Accounting (FI)
  • Bank Statement Monitor
  • SAP S/4HANA 2023 and higher
  • SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA 2023 ; SAP S/4HANA 2025 ; SAP S/4HANA Cloud Private Edition all versions

Keywords

Bank Statement Monitor, F6388, Fiori app, Bell icon, notification, missing notification, Refresh, Update Results, fiori notification, notification provider, SAP_FIN_FSCM_BSM_NOTIF_PROVIDER, backend configuration, refresh is in progress , KBA , FIN-FSCM-BNK , Direct Bank Communication , Problem

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