Symptom
In Candidate Search, applying multiple filter criteria returns zero or significantly fewer results than expected, with eligible candidates being incorrectly excluded from the results.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Recruiting Candidate tab.
- Set the mulitiple search criteria (for example):
- Candidate Type: xxx
- Marketing emails consent: xxx
- Resume or Cover letter contains: any of the keywords
- Applied to a job: xxx
- Country of residence: xxx
- Observe that results are returned 0 or fewer results.
Cause
Known product limitation in Recruiting Candidate search when multiple criteria are combined.
Resolution
This is a known product limitation and has been confirmed as an enhancement request.
Workaround: N/A, reindex will not work.
Keywords
candidate search, recruiting candidate tab, country of residence, filter, resume, cover letter, keyword, combined filters, zero results, inconsistent results, known limitation, reindex, search behavior, recruiting management, candidate filtering , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Product Enhancement
SAP Knowledge Base Article - Public