3782652 - HTTPS configuration for SAC Cloud Agent

Inquiry whether HTTPS can be enabled for the SAC Cloud Agent (currently using HTTP) to increase security.

• SAP Analytics Cloud
• Import Data Connections (Acquiring Data)

PLEASE NOTE: SSL/TLS configuration on web/application servers (including Apache Tomcat) is outside the scope of SAP Support for the SAC cloud agent/processor.

If you decide to proceed, configure SSL/TLS on the Apache Tomcat server that hosts the SAC Cloud Agent. Refer to: Apache Tomcat SSL/TLS Configuration How-To.

Assess whether enabling HTTPS is necessary; in most cases, it is not, as communication between the agent and SAP Analytics Cloud occurs over a secure channel via the Cloud Connector and the agent is not internet‑exposed. You can learn more about Cloud Connector here: SAP Cloud Connector

The Apache Tomcat documentation also states: "It is important to note that configuring Tomcat to take advantage of secure sockets is usually only necessary when running it as a stand-alone web server."

If the agent is hosted on a different application server, follow that vendor’s documentation to enable HTTPS/SSL/TLS.

• Apache Tomcat SSL/TLS Configuration How-To
• SAP Cloud Connector
• KBA 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• KBA 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• KBA 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• SAP Analytics Cloud Connection Guide
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support 
• Your feedback is important to help us improve our knowledge base.

HTTPS, SSL, TLS, SAC agent, Apache Tomcat, Tomcat HTTPS, Cloud Agent, secure communication, on-premise agent, import data connections, HTTPS configuration, certificate, secure channel , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem