SAP Knowledge Base Article - Public

3782672 - Public Holiday Visibility in Work Schedule Under Administer Time

Symptom

Public holidays defined in the Holiday Calendar are not displayed in the Work Schedule tab under Administer Time.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central - Time Sheet
  • SAP SuccessFactors Time Tracking

Reproducing the Issue

  1. Define a public holiday in the employee's Holiday Calendar (e.g., add August 24, 2026 as a public holiday).
  2. Go to Administer Time and open the employee's Work Schedule tab.
  3. Check the date defined as a public holiday in the Holiday Calendar. The holiday is not displayed in the Work Schedule tab. 

Cause

This is standard system behavior. The Work Schedule tab displays only the employee’s assigned work schedule and does not reflect public holidays maintained in the Holiday Calendar.

Resolution

To process or validate absences, please use the Time Sheet or Time Off UI, where the Holiday Calendar is taken into consideration. 

Keywords

SF, EC, time sheet, time tracking, time off, administer time, work schedule, public holiday, holiday calendar, UI, missing holiday, display, planned working time, non-working day , KBA , LOD-SF-EC-TMS , Time Sheet , LOD-SF-EC-TIM , Time Off , LOD-SF-TTR , Time Tracking , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Time Tracking all versions

Attachments

KBA1.png