Symptom
It is required to add additional information (for example email address) to the print queue item display.
The default display looks similar to this:
*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.*
Environment
- SAP S/4HANA public cloud
Reproducing the Issue
To change the items, that are being displayed in the queue, click on the cogwheel button
These following options are available to display:
Resolution
It is not possible to display the email address in the Maintain Print Queues application.
The email address is only available in the print queue API (SAP_COM_0466 / SAP_COM_0467), that is used to communicate with e.g. external OMS or CPM.
See Also
Keywords
Maintain Print Queues display, Maintain Print Queues , KBA , BC-CCM-PRN , Print and Output Management , Problem
SAP Knowledge Base Article - Public