SAP Knowledge Base Article - Public

3782704 - Displaying email address in Maintain Print Queues application

Symptom

It is required to add additional information (for example email address) to the print queue item display.

The default display looks similar to this:

*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.*

Environment

  • SAP S/4HANA public cloud

Reproducing the Issue

To change the items, that are being displayed in the queue, click on the cogwheel button

These following options are available to display:

Resolution

    It is not possible to display the email address in the Maintain Print Queues application.

    The email address is only available in the print queue API (SAP_COM_0466 / SAP_COM_0467), that is used to communicate with e.g. external OMS or CPM.

    See Also

    https://help.sap.com/docs/SAP_S4HANA_CLOUD/e8c6621864654025997c9daea001a778/b634669d2842454c8c02634c8e57af60.html?state=DRAFT&ai=true

    Keywords

    Maintain Print Queues display, Maintain Print Queues , KBA , BC-CCM-PRN , Print and Output Management , Problem

    Product

    SAP S/4HANA Cloud Public Edition all versions