SAP Knowledge Base Article - Preview

3782891 - Resolving Common API Errors - SAP Complaint Handling (CMH)

Symptom

  • API calls to ManageCustomerComplaintService or ManageComplaintService fail with HTTP 400, 403, 404, 405, or 500 errors.
  • Updating a complaint follow-up action via API creates a duplicate empty line instead of updating the existing action, and the document flow connection is lost.


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Environment

SAP Complaint Handling

Product

SAP Complaint Handling all versions

Keywords

SAP Complaint Handling CMH, API ManageCustomerComplaintService, ManageComplaintService, OData V4 400 Bad Request, 403 Forbidden, mandatory fields, PATCH vs PUT, duplicate, Data Access, API activation , KBA , LOD-DMO-CMH , SAP Complaint Handling , How To

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