Symptom
How to lead your employee to SAP Successfactors mobile login page?
** Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental **
Environment
SAP Successfactors HCM Suite
Resolution
Please follow below steps:
Compose your company login URL on mobile, like https://<domain>/sfmobileredirect?company=<companyId>&view=mobile
You can get your <domain> & <companyId> by:
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Login SAP Successfactors web.
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Fetch <domain> & <companyId> from below places:
You can also generate your company login URL via following steps:
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Login SAP Successfactors web.
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Click the avatar in the top right -> Settings - > Mobile
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Input your email in the “Send Setup Instructions” page (see below screen), and click “Send"
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You will receive an email with the activation URL information.
After generating the URL, please send below information to end user , and request employee to perform below actions:
1) Download and install the application from:
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Android in China: https://sj.qq.com/appdetail/com.successfactors.successfactors
2) Click the link to open the mobile login page, the format is https://<domain>/sfmobileredirect?company=<companyId>&view=mobile
3) Input username and password to complete the activation process
Keywords
Mobile, SF, Mobile App, Login, SF, SuccessFactors , KBA , LOD-SF-PLT-MOB , Mobile Issues , How To
Product
SAP SuccessFactors HCM Suite all versions
SAP Knowledge Base Article - Public