Symptom
When CX is enabled, Private Posting does not work.
The link brings the candidate to the job, however when while applying to it they get an error saying the job req is closed: "This Job Requisition Has Been Closed"
The job req is NOT closed, but it is not publicly posted.
The Private Posting URL works fine in the old candidate experience: candidate can successfully apply to the job.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Reimagined Candidate Experience is enabled
- Job Requestion is Open and only posted Privately
- As a candidate use Private Posting link to apply for a job
- Get an error saying the job req is closed: "This Job Requisition Has Been Closed"
- Deactivate the Reimagined Candidate Experience
- As a candidate use the same Private Link to apply for the job
- The candidate can complete the application successfully without receiving error
Resolution
This issue is only present with the Reimagined Candidate Experience is enabled. As a Workaround, disable Reimagined Candidate Experience in Manage Recruiting Settings.
The engineering team will be delivering a code fix for this issue. The fix will be delivered via a patch release.
The patch will take place on
- Preview: 28th of July
- Production: 30th of July
Keywords
Reimagined, Candidate, Experience, CX, Private, Posting, Link, Apply, Error, This Job Requisition Has Been Closed. , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
SAP Knowledge Base Article - Public