3783231 - System Status ESTO EDEL of Serial Number blocks the issue of Delivery to Customer - SAP S/4HANA Cloud Public Edition

• System Status ESTO EDEL of serial number blocks the issue of delivery to customer 
• Error "System status EDEL is active ( EQU 12312312 )" raised when adding a serial number to Delivery
• While trying to attach Serial Numbers to the Outbound Delivery, The error  "System status EDEL is active; Serial number cannot be used here" is shown
• A Serial Number exists with status EDEL (assigned to delivery) but it is not assigned to any Delivery

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"

• SAP S/4HANA Cloud Public Edition 
• Serial Number Management 

• Access the app Display Material Serial Number ( App Id IQ03 )
• Input Material and Serial Number

Possibly an earlier assignment of this serial number to a delivery note failed

The status can be manually adjusted as follows:

1. Access the app Change Material Serial Number (App Id IQ02)
2. Enter the Material and Serial number
3. Select menu option 'EDIT - Special Serial number functions - Manual transaction'

4. Select option 'From customer' to set status ESTO (In the warehouse) or 'To customer' for status ECUS (at customer site)
5. Verify the status change is as expected and press SAVE

Change Material Serial Number

Display Material Serial Number - IQ03 

SAP_BR_MAINTENANCE_PLANNER, SAP_EAM_BC_TO_MC  , KBA , LO-MD-SN-2CL , Serial Numbers (Public Cloud) , How To