3783290 - Custom Logic in Tenant Copy Scenarios

Symptom

You are planning to request a new tenant and need to understand how Custom Logic artifacts are handled during tenant copy operations. Specifically, you want to know whether custom logic components such as determinations, validations, dynamic properties, and external hooks are copied when using different tenant copy scenarios.

Environment

SAP Sales Cloud Version 2
SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

Custom Logic, Tenant Copy, Complete Copy of Source Tenant, Copy of Configuration, Extensibility Administration, Determinations, Validations, Dynamic Properties, External Hooks, Runtime Database, Tenant Provisioning, Tenant Migration, Customizations, Configuration Copy, Data Connector Service, Tenant Request, Extension Framework, SAP Custom Logic, Copy Scenario, Tenant Replication, Configuration Migration, Business Data Copy, Custom Logic Artifacts, Extensibility, Customer Tenant, Validation Rules, Determination Rules, Dynamic Property Configuration

, KBA , CEC-CRM-CZM-CUL , Custom Logic for for SAP Sales/Service Cloud , CEC-CRM-CO-OPS , Operations , How To

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