SAP Knowledge Base Article - Public

3783426 - Font “Comic Sans MS” cannot be used on mobile devices - Recruiting Marketing

Symptom

When using Font “Comic Sans MS” in Recruiting Marketing Career site, the font display is inconsistent between mobile browsers and desktop browsers. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Use Font “Comic Sans MS” in a job layout.
  2. Open the job posting on a desktop browser and observe that the font formatting is displayed correctly.
  3. Open the same job posting on a mobile browser.
  4. Observe that the font style differs from the desktop view.

Cause

The engineering team has confirmed, this is expected behavior due to limitations with the Comic Sans MS font itself. Due to licensing restrictions, Comic Sans is not available by default on mobile devices (for example, Android and iOS).

Resolution

Comic Sans MS is not available by default on most mobile operating systems. As a result, mobile browsers fall back to the next font in the font-family, which is cursive,  causing a different appearance.

"Comic Sans MS, cursive, sans-serif"

To avoid this issue, please use other font that will work on all devices.

Keywords

career site, mobile, font, Comic Sans MS, job description, job posting, csb, mobile browser, font availability, display, inconsistent, INC31690402 , KBA , LOD-SF-RMK-CSB-LAY , Job Layouts, Email Layouts, Job Alerts Layouts , Problem

Product

SAP SuccessFactors Recruiting all versions