3783437 - Cannot generate payment proposal in the Process Payment Items for Invoices app (FDC_POSTING_001019) - SAP S/4HANA Cloud Public Edition

Cannot generate the payment proposal in the Process Payment Items for Invoices app.

Job log shows "Account XXXX XXX is locked by manual clearing of user CBXXX Message no. FDC_POSTING_001019".

SAP S/4HANA Cloud Public Edition

1. Open the Process Payment Items for Invoices app.
2. Run the payment proposal.
3. Observe that no payment proposal/list is generated.
4. Check the job log and note Message no. FDC_POSTING_001019 indicating an account lock due to manual clearing.

The affected account is locked by manual clearing, preventing the system from generating the payment proposal.

1. Open the Clear Outgoing Payments app.
2. Locate the affected items for the account that show status In Process or have a processor assigned.
3. Remove the processor and/or complete or delete any manual clearing drafts to release the lock.
4. Rerun the payment proposal in the Process Payment Items for Invoices app and verify the proposal is generated successfully.

process payment items for invoices, payment proposal not generated, fdc_posting_001019, account lock, manual clearing, clear outgoing payments , KBA , FI-LOC-EPI-CN , China , Problem