SAP Knowledge Base Article - Preview

3783455 - Incorrect display in C4C involving credit memo Invoice

Symptom

The C4C Invoices displayed in the Financial data tab are not recognizing the last invoice created for a customer even if it has a credit memo. As a result, these invoices are not displayed.


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Environment

  • SAP Cloud for customer
  • SAP S4/HANA
  • SAP ERP

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Cloud for Customer integration with SAP ERP all versions ; SAP Cloud for Customer integration with SAP S/4HANA all versions

Keywords

Invoices, Credit memo, Customer, Account, Financials, FQ event, Display, Incorrect , KBA , LOD-CRM-IND-UTL , Utilities , Problem

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