Symptom
- An error occurs while creating a HANA remote connection to Datasphere.
- The error says: "SAP DBTech JDBC: [403]: internal error: Cannot get remote source objects: [SAP AG][LIBODBCHDB SO][HDBODBC] Communication link failure; -10709 Connection failed (RTE:[300015] SSL certificate validation failed: SSL error [536872221]: Unknown error, General error: 0x2000051d | SAPCRYPTOLIB | SSL_connect SSL API error Failed to verify peer certificate. Peer not trusted. 0xa0600203 | SSL_ | tls13_handshake Peer not trusted 0xa0600203 | SSL_ | tls13_msg_decode Peer not trusted 0xa0600203 | SSL_ | ssl_verify_peer_certificates Peer not trusted 0xa0600203 | SSL_ | ssl_cert_checker_verify"
- In the enabled DB side SSL debug trace, the following can be seen:
ERROR: The chain of certificates is incomplete or untrusted, missing certificate of ... "Zscaler"
PKI validation: FAILED: Validation of dependents - Issuer Certificate (ERROR: Issuer - No Certificates Found)
Issuer: ERROR: Issuer - Only Invalid Certificates Found
Issuer Result: FAILED
Read more...
Environment
SAP HANA, platform edition
Product
SAP HANA, platform edition 2.0
Keywords
Zscaler, missing certificate, no certificates found, SSL error, SSL handshake, incomplete or untrusted, Failed to verify peer certificate, Peer not trusted , KBA , HAN-DB-SDA , SAP HANA Smart Data Access , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview