/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PublicSymptom
When trying to run any IAS upgrade, the following error is shown:
- errorId=null, timestamp=null, errorMessage=Cannot read properties of null (reading 'userInputPageUri'), errorName=TypeError,...
Environment
SAP SuccessFactors HCM Suite
Cause
User running the upgrade does not have first name + last name configured correctly and both values are required for the upgrade.
Resolution
Both the first name and last name are automatically populated from the currently logged-in user’s data and you need to make sure first name + last name are correctly configured for the logged in user to try it again.
Keywords
IAS, upgrade, Upgrade center, sf, SF, successfactors, initiate, change, activate, IAS configuration, IAS implementation, integration. , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , Problem
Product
SAP SuccessFactors HCM Suite all versions
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)