Symptom
- Need route map steps to be visible and applicable only to specific employee populations.
- Unclear whether dynamic/static groups can be selected as route map step participants, participant lookup only returns standard roles.
Environment
- Product: SAP SuccessFactors Performance & Goals
Reproducing the Issue
- Configure a performance form with separate goal plan sections for leaders and non-leaders.
- Open Manage Route Map and attempt to add steps that should be visible only to leader or only to non-leader populations.
- In the participant lookup, try to select dynamic/static groups; observe that only standard roles (for example, employee, manager, matrix manager, hr manager) are returned and groups are not available.
Cause
- By design, performance management route map participant selection supports predefined roles (for example, employee, manager, matrix manager, hr manager, custom EA roles) and does not support dynamic/static groups.
- Route maps are fixed at form launch; conditional steps based on attributes such as leader vs non-leader are not supported.
Resolution
By design, performance management route map participant selection supports predefined roles (for example, employee, manager, matrix manager, hr manager, custom EA roles) and does not support dynamic/static groups.
See Also
- refer to: Manage Route Map
- refer to: User Roles in Talent Module
Keywords
performance management, route map, step participants, leaders, non-leaders, conditional steps, dynamic groups, static groups, manage route map, manage groups, participant roles, employee manager hr, launch forms, multiple templates, by design limitation , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Problem
Product
SAP SuccessFactors Performance & Goals all versions
SAP Knowledge Base Article - Public