SAP Knowledge Base Article - Preview

3783954 - (ONB) I-9 Section 3 Initiated For Employee Trigger is not sent for some employees - Onboarding

Symptom

The email notification configured for the (ONB) I-9 Section 3 Initiated For Employee Trigger is not sent for one or more employees after I-9 Section 3 (Reverification) is initiated.

In affected cases:

  • An I-9 Section 2 Signed entry exists in the employee's I-9 Audit Trail.
  • The reverification process (Section 3) has been initiated.
  • No email notification is sent to the responsible team to complete the reverification.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

Reverification, I-9, I9, section 3, email, did, not, get, trigger, employee, HRBP, email recipient, (ONB) I-9 Section 3 Initiated For Employee Trigger , KBA , LOD-SF-OBX-EML , Notifications , Problem

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