SAP Knowledge Base Article - Preview

3783968 - Unexpected Automatic Creation of CROWD_PARTNER User Accounts

Symptom

  • Unexpected CROWD_PARTNER user account is being automatically created without manual intervention.
  • In 'Admin' under 'Audit Logs', these creation events appear attributed to the client cloud-crowd-service, causing confusion about their origin and purpose.

    Fig. 1: Audit Logs displaying user creation events attributed to the client cloud-crowd-service

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Field Service and Asset Management

Product

SAP Field Service and Asset Management 1.0

Keywords

background process, unauthorized access, system notification, identity management, access control, tenant administration, service client, account provisioning, registration workflow, audit trail , KBA , CEC-SRV-FSM-CWD , FSM Crowd Workforce , CEC-SRV-FSM-ADM , FSM System Administration , How To

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