SAP Knowledge Base Article - Public

3783984 - Edit Required Dates setting required dates for optional items

Symptom

When using the Edit Required Dates tool for curricula items, a required date is being set for optional items.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Access Learning Administration >
  2. Go to Manage Users Learning> Edit Required Dates >
  3. Select a user and a curricula that has an optional item >
  4. Enter the required dates and click on Finish >
  5. Go to People > Users and search for the user >
  6. Go to the Curricula tab and select the curricula >
  7. Click on the three dots and View Details >
  8. Notice that the Required Date for the optional item was populated instead of ignored.

Cause

This behavior is intended and is part of the system's design.

Resolution

It is expected that an optional item can have a required date. If the date is added or changed using the "Edit Required Date" tool, you should see the updated required date. 

See Also

SAP Help Portal – Edit Required Dates

Keywords

learning, lms, successfactors, edit required dates, curriculum, curricula, optional, item, due date, required date , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-CUR , Curricula , Problem

Product

SAP SuccessFactors Learning all versions