Symptom
- Unable to move files to a subfolder within the outbound folder in xdl dropbox.
- Error: "General failure (server should provide error description). Error code: 4."
- Error: "Failed to rename file" when attempting to move or rename a file in the /outbound directory.
- Common reasons for error code 4 include renaming to an existing name, creating a directory that already exists, moving a remote file to a different filesystem, uploading to a full filesystem, or exceeding a user disk quota.
Read more...
Environment
SAP Incentive Management
- Incentive Management on Hyperscalers
Product
SAP Incentive Management 2026
Keywords
xdl, dropbox, goanywhere, sftp, outbound, subfolder, move, rename, error code 4, failed to rename file, virtual folder, virtual link, archive folder, permissions, express data loader , KBA , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview