SAP Knowledge Base Article - Preview

3784094 - Verifying account fails when enabling SAML SSO with custom IDP in SAP Analytics Cloud (SAC)

Symptom

  • An error occurs immediately after selecting Verify Account while enabling SAML SSO with a custom identity provider in SAC; no verification pop-up opens.
  • SAC error message: Sorry, we’ve encountered an error during the account verification setup. Please try again later.
  • Developer tools error:
    uploadIdPMetadata failed with 404 status
    HTTP status 500


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Environment

  • SAP Analytics Cloud (Enterprise) 2026.8.16

Keywords

sac, saml sso, verify account, custom idp, identity provider, ias metadata, metadata upload, uploadIdPMetadata failed with 404 status, status 500, account verification setup error, developer tools error, no popup, enable custom saml, legacy custom idp , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem

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