SAP Knowledge Base Article - Preview

3784121 - Unexpected Error When Updating Fields in a Grid Portlet Due to Field Visibility Controlled by an onView Rule

Symptom

When a user tries to update a field in a grid portlet, the following error may occur: There was an unexpected error. Please try again later or, if the error persists, contact your system administrator.

For example, in the Compensation Information grid portlet, the error may occur when a user tries to update the Amount field while an onView rule is configured to hide the Pay Component field.The issue may occur when updating the field through different available actions, such as Edit, History, or other supported actions for the grid portlet.


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Environment

SAP SuccessFactors Employee Central

 

Product

SAP SuccessFactors HCM Core 2605

Keywords

Unexpected Error, There was an unexpected error, Grid Portlet, onView Rule, Business Rule, Field Visibility, Visibility None, Field Update, Grid Portlet Update, Compensation Information , KBA , LOD-SF-EC-JOB-OAS , Object Associations and Field Criteria , Problem

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