3784151 - Not Possible To Send Email From Within The SAP Sales Cloud Mobile App

Symptom

There is a requirement to send emails within the mobile application. However, there is no option to achieve this.

Environment

SAP Sales Cloud Version 2 Mobile Application

Product

SAP Sales Cloud mobile app all versions

Keywords

sales cloud v2 mobile, service cloud v2 mobile, case email, email option missing, email action not available, compose email, mobile app cases, unsupported feature, send email from case, mobile email integration, actions menu, case communication, ios, android, mobile functionality gap, email, mobile, app, application, Version 2, V2, Sales Cloud , KBA , CEC-CRM-MOB-ADM , Mobile Administration for SAP Sales/Service Cloud , Problem

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