SAP Knowledge Base Article - Public

3784197 - Unable to Create The group of Customer in Management Allocation - Margin Analysis in SAP S/4HANA Cloud Public Edition

Symptom

Although a group is created in 'Manage Global Hierarchies' with the type 'Customer Hierarchy – Analytics', it does not appear in the management allocation under the group option.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Attempt to perform allocation using customers as the allocation basis.
  2. Attempt to create a customer group in 'Manage Global Hierarchies' with Type 'Customer Hierarchy – Analytics.'
  3. Notice that the created group does not appear in the Management Allocation options.

Cause

The Group option is enabled for Customers because the apps are identical in Private Cloud and Public Cloud. While this option is available in Private Cloud, it is currently not supported in Public Cloud.

Resolution

At present, the Manage Allocation app supports single and interval options for customer.

Understanding the potential value these features could bring to the customer, please kindly raise a feature request through the Customer Influence website. Select SAP S/4HANA Cloud Public Edition, Finance to proceed. SAP Customer Influence enables customers to submit improvement requests and to openly vote on them (refer to the KBA 2963059 - "How to Submit Feature Requests for SAP S/4HANA Cloud Product" for more details about New Feature Request in SAP S/4HANA Cloud Public Edition). It is the best way to address this request.

See Also

refer to KBA 2963059 - "How to Submit Feature Requests for SAP S/4HANA Cloud Product"

Keywords

Manage Allocation, Customer, Group , KBA , CO-PA-2CL , Profitability Analysis (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions