Symptom
Are the tokens [[JOB_REQ_NAME]] and [[JOB_TITLE]] the same in terms of the New Recruiting Operator Notification and Recruiting Agency Notification templates in "Email Notification Template Settings"?
Environment
SAP SuccessFactors Recruiting Management
Resolution
- In the New Recruiting Operator Notification template, use [[JOB_REQ_NAME]]. This token resolves to the Internal Job Title.
- In the Recruiting Agency Notification template, use [[JOB_TITLE]]. This token also resolves to the Internal Job Title.
- Do not interchange these tokens between the two templates; they are not cross-compatible.
- Use the predefined tokens provided within each template and avoid adding unsupported tokens.
See Also
Keywords
recruiting email tokens, JOB_REQ_NAME, JOB_TITLE, internal job title, requisition title, operator notification, agency notification, token mapping, recruiting management, rcm, email templates, notification tokens, predefined tokens, template-specific tokens, recruiting notifications , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To
Product
SAP SuccessFactors Recruiting all versions
SAP Knowledge Base Article - Public