3784390 - Aging Report of Accounts Payable App Shows 'we Cannot Find This File' After Launch - SAP S/4HANA Cloud Public Edition

• When launching the Aging Report for Accounts Payable app from the Fiori launchpad, the app does not open.
• Error message: "Sorry, we can't find this file. The file you're looking for doesn't exist or you don't have permission to view it."
• The tile is visible, but opening it fails.
• In diagnostics, HTTP 403 or HTTP 404 may be observed.

SAP S/4HANA Cloud Public Edition

1. Open the standard Aging Report for Accounts Payable app.
2. Observe that the app fails to open and displays: "Sorry, we can't find this file. The file you're looking for doesn't exist or you don't have permission to view it."

• The user lacks required SAC-related authorizations for the analytical content (even if the Fiori tile is visible).
• The embedded analytics/SAP Analytics Cloud story/report object behind the app is missing, damaged, or not accessible.

1. Verify role and catalog assignments in Maintain Business Roles:
   • Ensure the user inherits catalog SAP_FIN_BC_AP_ANALYTICS_PC, either directly or via role SAP_BR_AP_MANAGER.
2. Compare with a working user:
   • Temporarily assign SAP_BR_AP_MANAGER to the affected user, log off/on, and retest.
   • Compare assigned business catalogs between a working and a non-working user.
   • Determine scope:
   • Test with another user who has SAP_BR_AP_MANAGER.
   • If only certain users fail, treat it as an authorization issue; if all users fail, suspect missing/broken analytical content.
3. Check analytical content availability:
   • Confirm the embedded SAC/story object for the Aging Report exists and is accessible.
   • Run app diagnostics in the browser:
   • Open Developer Tools (F12) > Network, reproduce the issue, and review calls.
   • HTTP 403 indicates authorization/content access issues; HTTP 404 indicates a missing SAC/story object.
4. Collect evidence for support if the issue persists for properly authorized users:
   • Capture and export a HAR trace of the failing launch.
   • Provide confirmation that SAP_FIN_BC_AP_ANALYTICS_PC (directly or via SAP_BR_AP_MANAGER) is assigned.

• refer to Community article: Aging Report for Accounts Payable profile/authorization discussion
• refer to KBA 3290099 How to capture and export trace logs in Chrome or Edge as HAR files
• refer to KBA 3738742 Error "Sorry, the app could not be opened" occurs while accessing the "My Inbox - Approve Timesheets" app in SAP S/4HANA Cloud Public Edition

aging report, accounts payable, fiori app launch failure, cannot find this file, sac, embedded analytics, authorization, sap_br_ap_manager, sap_fin_bc_ap_analytics_pc, http 403, http 404, analytical content, s/4hana cloud, fiori tile opens but report fails , KBA , FI-GL-GL-E-2CL , Archiving (Public Cloud) , Problem