SAP Knowledge Base Article - Preview

3784403 - Error when trying to activate System Heartbeat metric in Health Monitoring - SAP cloud alm

Symptom

  • An error occurs when trying to enable and save the heartbeat metric in the metrics section.
  • Error message: "Error updating heartbeat."
  • Browser network log may show: "500 Internal Server Error" with message "Error activating heartbeat"


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Environment

  • SAP Cloud ALM - Health Monitoring

Keywords

error updating heartbeat, error activating heartbeat, heartbeat is inactive, instance heartbeat, instance limit, 25 instances, cannot save heartbeat, 500 internal server error, health monitoring, heartbeat configuration, CALM_HEARTBEAT, ST-PI 7.40, metric toggle failure , KBA , SV-CLM-OP-HM , SAP Cloud ALM - Health Monitoring , Problem

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