SAP Knowledge Base Article - Preview

3784424 - I-9 Section 1 Translator Verification Code Does Not Change – Onboarding

Symptom

During the I-9 Section 1 e-signature process, when a translator/preparer requests a verification code, selecting the Resend Verification Code option sends the same verification code instead of generating a new one. The previously generated verification code is reused for subsequent resend requests.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding

Keywords

i-9, translator, verification code, one-time code, resend, same code, otp, e-signature, onboarding, compliance, form i-9, translator verification, code resend, verification label, onboarding compliance , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

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