3784491 - Error "Cannot find the account for this correspondence" in Correspondence: Account Statement application job - SAP S/4HANA Cloud Public Edition

When running the Correspondence: Account Statement job via the Application Jobs app, the job completes but the result shows the error "Cannot find the account for this correspondence".

SAP S/4HANA Cloud Public Edition

1. Open the Application Jobs app.
2. Create a new job using the template "Correspondence: Account Statement".
3. Maintain the "Account Statement" parameter.
4. Run the job.
5. The job completes with errors: "Cannot find the account for this correspondence".

The error is triggered when the "Account Statement" parameter in the application job is maintained, but the field "XAUSZ - Indicator for Periodic Account Statements" is not maintained in the customer master data.

If the "Account Statement" parameter is not mandatory for the business scenario, remove the option and leave it blank.

If it is mandatory, navigate to the following path in the Maintain Business Partner app and select the correct value:

Maintain Business Partner → Customer (Fin. Accounting) → Company Code → Customer: Correspondence → Correspondence → Bank Statement → 1 Weekly account statement or 2 Monthly account statement.

3356302 - Account Statement KNB1-XAUSZ unavailable in ‘Manage Customer Master’ (App ID F0850A) - SAP for Me

Application Jobs, Correspondence, Account Statement, SAP06, Cannot find the account for this correspondence, XAUSZ, Periodic Account Statements, Maintain Business Partner , KBA , FI-AR-AR-CR-2CL , Correspondence (Public Cloud) , Problem