SAP Knowledge Base Article - Public

3784564 - Cannot forward Transport requests with import status "Ready for Import" (Message no.: ATO_CUSTOMER_2079) - SAP S/4HANA Cloud Public Edition

Symptom

  • Attempting to forward a transport request directly. 
  • The transport request shows import status "Ready for Import".
  • Error message: "has import status Ready for Import. It can't be forwarded"
  • Message no.: ATO_CUSTOMER_2079

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. In the test system, identify a transport request that is in import status "Ready for Import".
  2. Without importing it in the test system, choose Forward to make it available in the production system.
  3. Observe that the action is blocked with message ATO_CUSTOMER_2079 stating that you can’t forward a collection version with this import status.

Cause

The tool works as designed: forwarding is only allowed for specific import status values; "Ready for Import" is not an allowed status for forwarding.

Resolution

  1. In the test system, change the collection version to one of the allowed import status values by performing an appropriate action (for example, Import, Preimport, or Set as Imported).
  2. Ensure the collection version is in one of these statuses: Imported, Outdated, Outdated after Partial Import, Outdated after Preimport, Imported with Errors, Preimported, or Set as Imported.
  3. After the status is allowed, use Forward in the test system to make the collection version available for import in the production system.

See Also

Possible actions and status values of software collections

Keywords

software collection, forward, forwarding failed, ready for import, import status, cannot forward, ato_customer_2079, test system, production system, manage software collections, s/4hana cloud, transport management, preimported, set as imported, imported with errors , KBA , BC-SRV-APS-EXT-SL , Manage and Import Software Collections , Problem

Product

SAP S/4HANA Cloud Public Edition all versions